| |
 |
|
 |
 |
 |
 |
In the highly competitive environment
of student loan lending services, Edge Teleservices can
provide you with the added capacity and capability to reach
your customers in an efficient and effective manner. With interest
rates rising and the change in market strategies due to recent
legislation, it is more important than ever to protect your
existing base while at the same time conducting an aggressive
marketing campaign to recruit new customers.
To this end, Edge can provide you with the following services:
• Outbound lead generation
and sales.
• Portfolio protection through
strong account management.
• Outbound "chase the
application" programs.
• Inbound customer service
and support.
• Literature requests and
fulfillment.
• Web support.
Edge Teleservices has worked in the academic market for several
years and more recently has become involved in the student-lending
arena. We are able to provide qualified telephone representatives
who will be able to talk your customers through the process
of applying for new or consolidated loans. This strategy of
"hand holding" will create an environment for your
customers that makes them feel important and well taken care
of. That "feeling" will become increasingly important
to maintain as the market continues to become more competitive.
At Edge, we offer the option of completing the loan application
for the customer in whole or in part, as well as the option
of transferring a qualified prospect to your team of internal
professionals for further processing. Put quite plainly, we
will custom design a program that works for you and does the
utmost to increase your portfolio as well as your customer base.
Yes,
I'd like to talk to Edge.
|
|
|
 |
